Testimonials

We would like to express how happy we were with Ian Bigwood who came to see us regarding our Equity Release. He was very friendly, helpful and knowledgeable. Nothing was too much trouble for him in answering all our queries and numerous phone calls! He explained everything very clearly and put us very much at ease. He gave us time to think about the information he had given us and to come to a decision that suited us.

We would also like to say how impressed we were with Kate Williamson who dealt with our Powers of Attorney. She was so pleasant and helpful at all times. We will definitely be recommending Bower to any of our friends who might be interested in equity release.

From start to finish Bower’s service was amazing. Nothing was too much trouble for them. Hugh was both friendly and efficient. He explained everything in detail – twice! and kept reminding me to be sure that this was what I wanted to do.

An amazing review would not be complete without mentioning Tracy WheeIer, Hugh’s assistant, who kept him in line throughout the process! Her efficiency and no-nonsense approach reminded me of my younger self and I felt doubly confident knowing that she was on hand if Hugh was not immediately available for any reason.

Hopefully, the executives of Bower recognise her talent and reward her accordingly, as my boss did. All in all, I wouldn’t hesitate to recommend the personal service provided by Bower as opposed to the impersonal brokerage firms.

The service received from Richard Smith was excellent, he was alway polite, easy to talk to, business like, patient in explaining and discussing detailed points. We received regular update calls throughout the process. The Bower service was worth every penny of their fee. Switching lenders was made stress free. Thank you.