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From the first contact until the equity was paid I found your representative Hazel Carter extremely easy to understand what equity release was all about. As one gets older sometimes new situations make elderly people feel quite nervous but I felt at ease throughout the whole meeting. Which made me feel confident that it was the right thing to do. She kept in constant contact and followed her promise to contact me to let me know what was happening to the moment the equity reached my bank account Extremely professional. Thank you

We were very happy with the way Vanessa guided us through the process of arranging our equity release loan. Everything was explained clearly The whole application went smoothly and with no delays. My wife and I heartily recommend Bower Home Finance.

just they listen to you and help you through until the end i would do all a again stress free very polite company

The help was first class, with the equity release David George was extremely helpful to my dear sister , he really helped and talked to her using common sense which is really helpful and important with the situation we can not recommend bowers and David George highly enough sincerely yours and best regards Janet /carl

tracy was first class in all that we asked. she answered all our questions and explained all the details perfectly. I would recommend tracy to any person that was looking for financial service of any description. the meeting was most enjoyable. thank you tracy.

I received fantastic service. My advisor was very proffesional and guided me through the whole process he was very knowledgeable about the products and worked hard to find the right one for me. He was always there to advise me and answer any questions I may have. I would not hesitate to recommend this company and my advisor to anyone requiring these services. I would definately give them 10 out of 10.

Everything explained clearly and patiently. Easy to make contact, and any queries handled quickly and efficiently. Examples showing the structure and content of the products were clear and helpful. No negative points to mention.

The service was excellent, any worries I had were listened to and explained. I never felt pushed into using equity at any time. I particularly rated my advisor Maxine Tanner, she has been amazing always there for me, patiently listening and helping me to achieve what I needed.

The advise was spot on and the mortgage was arranged with the right provider I am completely satisfied with the service

The whole process was straightforward with guidance all the way. Clearly experts in the field of Lifetime mortgages.

Alays there for us for questions and answers, coming to the house to help with filling in forms. Jame's was always there for us. without putting any pressure on us to sign any forms.

Not bad, however could improve communication to client and broker. Slightly delayed for funds to transfer.

Bower were worry-free, polite, efficient and friendly and got the job done with no fuss or bother. They kept us in the loop at all times, making us feel at ease, and any questions we asked, they responded with clarity and accuracy. We highly recommend them to anyone selling their house and doing an equity release. And all the sub people were excellent. Vanessa Carver was brilliant; she made it run smoothly. She was a godsend.

Excellent service, very helpful and kept me informed of the procedure all the way through. This is the second time I have used them and would definitely recommend them.

Lisa was very efficient friendly and helpful. Everything was fully explained in a most friendly manner.

Gave lots of information talking through & explaining all the alternatives. We had an advisor called Andy who was easy to talk to and ready to answer any questions or queries we had without being pushy and trying to sell us a product.

Bower we're very efficient and helpful with my transaction with them. Lisa was brilliant and liased with me throughout and guided me through the process ..Thankyou Lisa so very much

Considering Equity Release was a big decision for me. Living on my own meant I had no-one to bounce ideas off so I hesitated for three months before I made the decision to contact Bower Home Finance. I read the amazing reviews they had and decided they were the ones for me. I made the initial contact on the 4th November 2025 and by the next day I was talking to Ian Bigwood who had been allocated to me. Ian had the patience to answer all of my (sometimes silly) questions, but I wanted to make sure I was doing the right thing. Ian took on board everything I said, on where I needed to be in the next twelve months and my long term goals post retirement. He advised me perfectly on what I needed and remained in full contact throughout the process, even when I wasn't expecting to hear from him. He liaised with other parties such as an equally as professional Solicitor Team to provide a perfect, worry-free service and they all contacted me when they were meant to. No delays, no stress. On the 13th January 2026, Ian called to say "Have you checked your bank account?" (I hadn't). The process was complete. In just over two months, the process was done, with no worries for me. Just to say to Bower Home Finance, you have a thoroughly professional and likeable member of your team. Easy to deal with, no pressurised questions, just the information you need and on call whenever you need them. I have no hesitation in recommending their services. I can't see how any other company could be more efficient. 10/10 from me. Oh and Ian - you may have just changed my life. And for that, I cannot be more grateful. Thank you for all you have done.

Excellent service, Sheila was upfront and honest from the start. She found the perfect deal for us. She was contactable and able to answer our many questions. The whole process ran smoothly and completion was quicker than we thought. Overall a very professional and friendly service and I would have no hesitation in recommending them to anyone wanting equity release.