0 Bower win customer service award By The Bower Team / In Company News Bower are proud to announce that we have been awarded the Gold Trusted Merchant accreditation from Feefo, the global feedback engine. Feefo is the online forum that we receive direct, unadulterated feedback and comments from our customers. Due to our excellent customer service, and the positive comments this generates, we have been awarded the Gold standard. To achieve the Gold Trusted Merchant status, a business is required to receive an average Service Rating between 95% and 100% – Bower achieved a perfect 100% Service Rating. Feefo works tirelessly to ensure that all comments are genuine and that they come from customers who have completed a transaction. Bower are aiming to continue this perfect rating as we progress through this calendar year and we are confident of retaining our Gold Trusted Merchant Accreditation in 2016. Thank you to all the customers who have rated our service so highly.