Feefo Platinum Trusted Service Award 2020

Bower are delighted to announce they have received the Feefo Platinum Trusted Service Award for 2020. This new award recognises only those businesses who have achieved the demanding Feefo Gold standard, for three consecutive years. A highly-valued badge of approval, it is an independent seal of excellence for companies who go that extra mile to deliver exceptional customer service experiences.

As all reviews are verified as genuine and rated by real customers, we are honoured to have received such outstanding feedback on our customer service and to win the coveted Platinum award. We would like to take this opportunity to thank all of our many valued customers who took the time to leave us a review during the last year.

What Mortgage Awards Winner – 2019

“We are delighted to have been awarded Equity Release Broker Customer Service – What Mortgage Awards 2019. This is the 7th consecutive year that we have won a What Mortgage Award. As always customer service is at the heart of everything that we do, thus, to win this award is a testament to how Bower is heavily invested and continues to invest in the high standards of service that we provide.

These awards are voted for by the public, in a completely independent nomination process, so thanks to all our customers who took the time to vote for us. Here is to another year of outstanding, professional service and satisfied customers.“

Personal Finance Awards 2019/20 – Highly Commended

“We are pleased to announce that Bower have been highly commended for Best Equity Release Broker – Customer Service, in the 2019/20 Personal Finance Awards. It is always an honour to be recognised for consumer nominated awards as our customers’ satisfaction is at the heart of everything we do.”

Feefo Gold Trusted Service Award 2019

We at Bower are proud to announce that we have won a Feefo Gold Service Award 2019. The service that we provide to each of our customers is paramount to everything that we do, so to be recognised for delivering exceptional service means a great deal to us.

We look forward to continuing this standard of service for our customers.

Personal Finance Awards 2017/18 – Highly Commended

We are delighted to announce that Bower have been highly commended for Best Equity Release Adviser, in the 2017/18 Personal Finance Awards. It is always an honour to be recognised for consumer dictated awards as our customers’ satisfaction is everything to us.

What Mortgage Awards 2018 – Winner

“We are overjoyed to have won the award for Best Equity Release Adviser for the 6th year running at the What Mortgage Awards 2018.

It’s paramount to us that we provide consistent, exceptional service and provide the best equity release advice for our clients. Therefore it is a privilege to know that our customers recognise we endeavour to achieve this. Thank you and best wishes to everyone who voted!”

Geoff Charles, Chief Executive

Moneyfacts Awards 2017 – Winners

We are delighted to announce that we have been awarded Equity Release Adviser of the Year in the Investment Life & Pensions Money facts Awards 2017. The judging process was based on the quality (opposed to the quantity) of testimonials that were received from customers, partners, providers and anyone else who took the time to support us, so a big thank you to everyone! It is always an honour to be recognised for such awards and we will continue to set the bar high in delivering the best service and advice.

Mortgage Strategy Awards Winner – 2017

We are honoured to have won Best Broker for Equity Release at the Mortgage Strategy Awards 2017.It is with pride that we accept this prestigious award and we are delighted that our service has been recognised as making sure our customers’ needs are met is paramount to us.

Feefo Gold Service Award 2017

We are honoured to have received a Feefo Gold Service Award 2017.With our core values; Trust, Honesty, Service, always at the forefront of our minds, and the customer at the heart of everything we do, we are thrilled to have been recognised by our clients and Feefo for delivering an exceptional experience.