The advise was spot on and the mortgage was arranged with the right provider I am completely satisfied with the service

The whole process was straightforward with guidance all the way. Clearly experts in the field of Lifetime mortgages.

Alays there for us for questions and answers, coming to the house to help with filling in forms. Jame's was always there for us. without putting any pressure on us to sign any forms.

Not bad, however could improve communication to client and broker. Slightly delayed for funds to transfer.

Bower were worry-free, polite, efficient and friendly and got the job done with no fuss or bother. They kept us in the loop at all times, making us feel at ease, and any questions we asked, they responded with clarity and accuracy. We highly recommend them to anyone selling their house and doing an equity release. And all the sub people were excellent. Vanessa Carver was brilliant; she made it run smoothly. She was a godsend.

Excellent service, very helpful and kept me informed of the procedure all the way through. This is the second time I have used them and would definitely recommend them.

Lisa was very efficient friendly and helpful. Everything was fully explained in a most friendly manner.

Gave lots of information talking through & explaining all the alternatives. We had an advisor called Andy who was easy to talk to and ready to answer any questions or queries we had without being pushy and trying to sell us a product.

Bower we're very efficient and helpful with my transaction with them. Lisa was brilliant and liased with me throughout and guided me through the process ..Thankyou Lisa so very much

Considering Equity Release was a big decision for me. Living on my own meant I had no-one to bounce ideas off so I hesitated for three months before I made the decision to contact Bower Home Finance. I read the amazing reviews they had and decided they were the ones for me. I made the initial contact on the 4th November 2025 and by the next day I was talking to Ian Bigwood who had been allocated to me. Ian had the patience to answer all of my (sometimes silly) questions, but I wanted to make sure I was doing the right thing. Ian took on board everything I said, on where I needed to be in the next twelve months and my long term goals post retirement. He advised me perfectly on what I needed and remained in full contact throughout the process, even when I wasn't expecting to hear from him. He liaised with other parties such as an equally as professional Solicitor Team to provide a perfect, worry-free service and they all contacted me when they were meant to. No delays, no stress. On the 13th January 2026, Ian called to say "Have you checked your bank account?" (I hadn't). The process was complete. In just over two months, the process was done, with no worries for me. Just to say to Bower Home Finance, you have a thoroughly professional and likeable member of your team. Easy to deal with, no pressurised questions, just the information you need and on call whenever you need them. I have no hesitation in recommending their services. I can't see how any other company could be more efficient. 10/10 from me. Oh and Ian - you may have just changed my life. And for that, I cannot be more grateful. Thank you for all you have done.

Excellent service, Sheila was upfront and honest from the start. She found the perfect deal for us. She was contactable and able to answer our many questions. The whole process ran smoothly and completion was quicker than we thought. Overall a very professional and friendly service and I would have no hesitation in recommending them to anyone wanting equity release.

The agent who visited me at my home and set the process in motion for me was very good, very clearly explained the facts I needed to know, and helped me in my selection of the package most suitable for my needs.

The service is very professional and friendly plenty of advice and information about the equity release full support when needed a mention about tracy who delt with outer equity release very thoughtful and caring made it so easy for me and my wife would recommend to anyone to use bower

I was recommended to use Vanessa Carver of Bower from a customer of mine who had employed her services and I haven't regretted one day of my decision to use her.... she is totally suited to the job she does - informative, always there for any questions or worries, empathetic, positive and very clever and knows her stuff - in short, I would recommend her to anyone as she has supported me all the way through a very stressful period of time and gone over and above the call of duty.... Bower are so lucky to have her.

From the very beginning Phill Morgan not only sounded good on the phone ie very professional and knowledgeable but was constantly on the ball, an excellent advert for Bower

Andrew Card is not only a true professional, who knows everything about Equity Release, but he is also very personable. Nothing is too much trouble. He explains everything in great detail and always makes himself available should we need further advice. I have no hesitation in recommending Bower and specifically Andrew to anyone considering Equity Release.

BowerHomeFinance handled everything with impressive speed and expertise, yet remained highly detailed throughout the rapidity of the operation. Equity Release Specialist Neil Wallace, in particular, was exceedingly efficient and highly professional, overseeing the entire process for me. He ensured that I had the best possible solutions and that everything was concluded, from A to Z, in the easiest, most efficient format possible through his diligence, dedication, and tenacity. I highly recommend Neil Wallace; he is likeable, friendly, approachable, and always readily available for any discussion. He's truly an asset to BowerHomeFinance, a forward-thinking and highly customer-focused company that extends its wealth of experience straight down to its clientele. Suffice to say, I was quite thrilled with the acceptable outcome, realising Equity Release is the perfect solution for financial concerns! BowerHomeFinance effortlessly delivered the solution to me on a silver platter; it was so acceptable through this experienced company. My overall experience was better than expected, faster than anticipated and easier than ever wished for. I can only extend my highest recommendations for Neil Wallace and BowerHomeFinance to anyone making enquiries about an Equity Release/Lifetime Mortgage on their home. Neil Wallace and BowerHomeFinance can only find the best and most appropriate solution for your property/financial concerns, to satisfactorily deliver an agreeable and premium outcome for your convenience.

The whole process was dealt with in a calm and efficient manner. Everything was explained up front, and all in all it was a relatively quick and painless process. I would definitely recommend.

service was excellent especially lisa who was exceptional very friendly would recommend bower home finance

Professional and efficient approach in advice and outcome from Bower agent handling our enquiry. We were treated with respect and courtesy at all times with our questions which as elderly clients was very much appreciated.