Step 1 of 2 — Your appointment
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Your adviser
James Knighton
1Was your adviser on time, polite and professional?
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2Did you feel comfortable and at ease, with enough time to ask questions and no pressure?
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3Did your adviser take the time to understand your personal circumstances and what matters most to you?
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4Did your adviser explain everything clearly, and leave you feeling confident about your decision and what happens next?
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5Is there anything about your circumstances — for example your health, or something happening in your life at the moment — that you'd like us to know, so we can support you in the right way?
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6Is there anything we could do to make it easier for you to deal with us — for example larger print, more time, or having someone with you?
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7How likely are you to recommend Bower to your friends or family?
Not at all likely (0)Extremely likely (10)
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Step 2 of 2 — About you
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8How would you like us to communicate with you? Select all that apply
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9Is there anything else you'd like help with, or any further information you need right now?
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10How did you hear about Bower?
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11Anything else you'd like to add?
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